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Business Mobile

Our mobile philosophy at NTS is to deliver competitive packages and tariffs from all the major carriers which we bill in a flexible and easy to understand way.

Layer on top of this the first-class support layer from the NTS customer service team and you have a mobility partner you can trust.

Why choose NTS?

Our experience and proven track record in delivering communications based business transformation projects means we can confidently say we have the skill and knowledge within our teams to help organisations drive value from their investment in Unified Communications and technology.

We have a significant number of customer references where not only have we used our review process to identify the right solution but by asking the correct questions and advising accordingly the correct solution was selected from the many vendors in our portfolio and the customer objectives were acheived.

Ofcom AutoSwitch

AutoSwitch, also known as PAC by SMS, is a new legislation being implemented from 1st July throughout the Mobile industry and is aimed at simplifying the process of changing providers for the end user.

Ofcom have introduced a new coding process for customers not retaining their original number but wish to change suppliers, this is called a STAC Code.

The customer will either text or telephone to request their PAC/STAC for a single mobile number. Reponses, including required codes and all relevant information, should be with customers within 2 hours for consumers and within 48 hours for business consumers.

In order to request a PAC/STAC the user can text two short codes. These are standard across the industry and the codes are listed below:

Text “PAC” to 65075 – For a porting request

Text “STAC” to 75075 – For a switching termination request

The PAC/STAC will remain valid for 30 days.

A third short code can be used if the customer wishes to request only their switching information.

Text “INFO’ to 85075 – For switching information only request.

If the customer requires PAC codes for 2 – 24 subscriptions this will be done via email or telephone.

The process on how this will work for the customer is detailed below:

More Solutions

Unified Communications

Our portfolio of Unified Communications solutions enables our customers to enjoy an “Everything Everywhere” set of Communications and collaboration tools to empower the employees to communicate.

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Contact Centre

The world of customer contact is evolving for both the customer and the organisations looking to better serve their customers.

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Support & Managed Service

Once you have made an investment in technology its equally important to work with a partner you trust to advise you through the lifetime of the product and the communications landscape over the years to come.

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Partners

Mitel avaya dev Gamma BT vodafone o2 sjs Red Box entanet starleaf CISCO Daisy PCI aruba