Tel: 0345 450 0333

 

GENERAL DATA PROTECTION REGULATION
(GDPR) COMPLIANCE

The EU General Data Protection Regulation (GDPR) gives all EU citizens more rights and protections for their personal data, to minimise the possibility of theft and fraud.

These regulations include provisions for the following areas:

  • The right to be informed: Companies must publish a privacy notice, in addition to explaining transparently how they use this personal data.
  • The right of access: Individuals will have the right to demand details of any of their data that a company may hold. This information must be provided within one month of request at no charge to the individual.
  • The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the company that holds the information has passed any of that information to third parties, the company must inform the third party of the correction and inform the person which third parties have their personal data.
  • The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.
  • The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.
  • The right to data portability: A person can access their data for their own use anywhere they prefer.
  • The right to object: A person can object to the use of their personal data for most purposes.

NTS Privacy and GDPR Policy

1.0 Our core principles regarding user privacy and data protection

  • User privacy and data protection are inviolable human rights
  • We have a duty of care to people contained within our data
  • Data is a liability: it should only be collected and processed when absolutely necessary
  • We despise spam in all its forms
  • We will never sell, rent or otherwise distribute or make public any personal information

2.0 Relevant legislation

Alongside our business and internal computer systems, the NTS website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

  • UK Data Protection Act 1988 (DPA)
  • EU Data Protection Directive 1995 (DPD)
  • EU General Data Protection Regulation 2018 (GDPR)


This site’s compliance with the above legislation, all elements of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our compliance team (details of whom can be found in section 9.0 below) for clarification.

3.0 Personal information that this website collects and why we collect it

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction.

We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

Although GA records data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

GA also records your computer’s IP address which could be used to personally identify you, but Google do not grant us access to this. We consider Google to be a third-party data processor (see section 6.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

For your information our website uses GA.

3.2 Contact forms and email links

Should you choose to contact us using the contact form on our website, none of the data that you supply will be stored by this website or passed to/be processed only by any other third-party data processors defined in section 6.0 below.

Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices.

4.0 How we store your personal information

As detailed in section 3.2 above, the information supplied during registration will ​be stored in our customer database.

5.0 About this website’s server

This website is hosted in data centers in the UK. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

6.0 Our third party data processors

We use a third party to process personal data on our behalf. The third party we use is Google Analytics:

Google (privacy policy)

7.0 Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 Data controller

The data controller of this website is:

NTS Communications LLP

Whose registered office is at:

Technology House
Hadley Park
Hadley
Telford
Shropshire
TF1 6QJ

Co Reg: OC370637

9.0 Compliance Team

Compliance Team
Compliance Manager, NTS Communications
Telephone: 0345 4500 333
Email: compliance@nts-comms.co.uk
​​

10.0 Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes.

Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

Change Log
Version 1.1: 09/05/2018 (Original)
Version 1.2: 01/06/2019 (Rebrand of new website – Current Version)